1. Scope
This Privacy Policy applies to all data collected through:
• Our website www.velantisdermatology.com,
• Digital platforms or appointment booking systems operated by Velantis, and
• Information voluntarily shared by patients at our clinic.By accessing our website or providing information to us, you consent to the practices described in this Privacy Policy.
2. Legal Framework & Compliance
Velantis Dermatology complies with applicable privacy and data protection laws, including:
• Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• Digital Personal Data Protection Act, 2023 (DPDP Act), as and when its provisions are enforced.
• Guidelines of the Ministry of Electronics and Information Technology (MeitY).
• Professional confidentiality obligations under the National Medical Commission (NMC) regulations.
• Global data protection principles, including those inspired by the EU General Data Protection Regulation (GDPR), wherever applicable.
3. Information We Collect
We may collect the following categories of information:
• Personal Information: Name, phone number, email address, residential address.
• Medical Information: Health-related data voluntarily provided for consultation, diagnosis, or treatment.
• Technical Data: IP address, browser type, device type, and cookies when you visit our website.
• Optional Information: Age, gender, and treatment preferences provided voluntarily.
4. How We Use Your Information
Your information may be used for:
• Booking and confirming appointments.
• Delivering medical consultations and dermatology services.
• Sending appointment reminders, clinic updates, or promotional communications (with consent).
• Enhancing patient experience and improving website performance.
• Meeting statutory or regulatory obligations.
5. Disclosure & Third-Party Sharing
• We do not sell, rent, or trade your personal information.
• Information may be shared only with trusted service providers (e.g., IT support, payment gateways) bound by confidentiality obligations.
• Data may be disclosed if required by law, court order, or government directive.
6. Cookies & Tracking Technologies
Our website uses cookies to:
• Ensure smooth functioning of booking and navigation features.
• Analyze site traffic and improve usability.
• Facilitate remarketing or advertising campaigns, subject to your consent.You may disable cookies in your browser settings, though certain features may not work properly.
7. Data Security
We employ industry-standard measures to protect your personal and medical data, including:
• Encryption of sensitive information during transmission.
• Restricted access to authorized personnel only.
• Periodic reviews of IT systems and security protocols. Despite best efforts, no system can be guaranteed fully secure. Users are encouraged to protect their own login credentials and communication devices.
8. Editorial Responsibility
All medical content on our website is authored and reviewed by qualified professionals. However, this content is intended for general information only and should not be considered a substitute for professional medical advice. Patients are encouraged to seek direct consultation with a licensed dermatologist for diagnosis and treatment.
9. Patient Rights
You have the right to:
• Access the personal information we hold about you.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications at any time.
• Request clarification on how your data is being used.Such requests can be made by contacting us at the details below.
10. Data Retention
• Patient records are retained as required under applicable healthcare laws and professional regulations.
• Marketing and communication-related data will be retained until you opt out.
• Once the retention period lapses, information is securely deleted or anonymized.
11. Updates to This Policy
• We may revise this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
• Continued use of our website after changes indicates your acceptance of the revised policy.
12. Governing Law
• This Privacy Policy is governed by and construed in accordance with the laws of India.
13. Contact Information
• If you have any questions about this Privacy Policy or your data rights, please write to us at :info@velantisdermatology.com